Lost Art of Listening in Your Meetings

I recently gave a presentation to a room full of inside-sales people.  The topic was listening.  If you know me at all you know how ironic this session was for me to give.  I'm notoriously distracted and a multi-tasker, probably like most of those reading this article. Listening is an art form -- like a finely tuned instrument -- and I am a "blunt instrument" most of the time.  So, I explored how it is perfected by focused people who are conscious of the impact listening can have.