Sydney Coleman, Google’s lead in its product inclusion efforts, addresses the elephant in the room: Historically, many tech products are not built with inclusivity and accessibility in mind. This is all changing. In our conversation we learn about how this increased attention to accountability is shifting the way tech companies are developing products, resulting in their looking to not only employee experience but user experience and how doing so benefits all. (It's the Curb Cut Effect.) Coleman reveals the key skills that helped her move forward: Relationship building, patience and the strategic use of conflict.
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