Nicolle Pangis was way out of her comfort zone when she joined Ampersand in 2018. "I was on the agency side for 12½ years, in the C-suite at one of the big holding companies, and I moved from a 'big job' -- whatever that means -- into a television company as CEO," she recalled. "So, technically I became the highest-ranking person in the company and knew the least about what we did, because I had zero background in television." Pangis's move from Global COO at GroupM's mPLATFORM to the new gig at Ampersand -- a TV advertising sales and technology company -- is an extreme example of upskilling. She talked about the experience during a panel session organized by The Female Quotient (FQ) that took place last week during CES. The conversation was all about the need to stretch expertise -- both one's own and that of other team members -- in the best possible ways.
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