Unlocking the Potential of ERGs: A Comprehensive Analysis of Participation, Demographics, and Strategic Opportunities

The 2024 Survey on Advertising Industry Professionals, conducted by The Myers Report, highlights critical insights into the availability, participation, and interest in Employee Resource Groups (ERGs) within the advertising industry. These insights shed light on the role ERGs play in supporting diverse employee populations, particularly among Black/African American, Hispanic/Latino, AAPI, and LGBTQ+ respondents. The survey, which engaged 3,450 professionals across various career stages, highlights the significant effort by leading agencies to develop and fund ERGs while also shedding light on the comparatively low engagement rate by employees. MediaVillage members and The Myers Report partners and subscribers may access a PDF version of the full report by request to info@mediavillage.com.

As Employee Resource Groups (ERGs), also known as Business Resource Groups (BRGs), become increasingly integral to fostering inclusive workplace environments, it is essential to understand their availability, participation, and impact across different demographics. The Myers Report, conducted in July/August 2024, provides an in-depth examination of ERG engagement within the advertising industry, with a particular focus on participation among Black/African American, Hispanic/Latino, AAPI, and LGBTQ+ respondent groups. Additionally, the report explores how age, tenure in the industry, and gender influence ERG participation, offering valuable insights for DEIB (Diversity, Equity, Inclusion, and Belonging) leaders seeking to enhance these programs.

Widespread Availability but Lower-Than-Expected Participation

The report reveals that while ERGs are widely available, with 80% of survey participants indicating their presence at their workplace, only 26% are actively participating. This gap highlights a significant opportunity for companies to increase engagement by better aligning ERG offerings with employee needs and interests.

Demographic Disparities in ERG Engagement

Higher Participation Among Underrepresented Groups

  • Black/African American: 51% participation rate, significantly higher than other demographic groups.
  • LGBTQ+: 39% participation rate, reflecting strong engagement within this community.
  • Hispanic/Latino: 32% participation rate, above the overall average.

These findings suggest that ERGs play a crucial role in providing support and fostering a sense of belonging among these groups, making it imperative for companies to continue investing in and expanding these initiatives.

Caucasian Engagement Lags Behind

  • Caucasian respondents show significantly lower participation rates at 21%, indicating that current ERG offerings may not resonate as strongly with this demographic. This presents an opportunity for DEIB leaders to reassess and diversify ERG content and outreach strategies to ensure inclusivity.

ERGs of Most Interest

The report identifies the types of ERGs that respondents are most interested in joining, if available:

  • Culture and Faith Groups (25%): The most sought-after ERGs, indicating a strong desire for spaces where cultural and spiritual identities can be explored and supported.
  • Women's Support Groups (21%): High interest reflects the ongoing need for gender-specific support, particularly in industries where women may be underrepresented or face unique challenges.
  • Parents/Family-related Support Groups (12%): Interest in these groups highlights the importance of work-life balance and the need for support structures for working parents.
  • Professional Development/Networking Groups (10%): The demand for these groups underscores the importance of career advancement and skill-building opportunities within the workplace.

Age, Tenure, and Gender: Key Drivers of ERG Engagement

Younger and Less Experienced Workers Lead the Way

  • Age: Employees aged 18-34 show the highest interest in ERGs (61%) compared to those aged 55+. This suggests that younger employees view ERGs as valuable resources for building connections and support networks early in their careers.
  • Tenure: Employees with less than two years in the industry demonstrate the strongest interest (64%) and consistent participation (26%) in ERGs, compared to those with 15+ years (57% interest, 27% participation). This trend indicates that newer employees may be more eager to engage with ERGs to establish their place within the company, while seasoned professionals might need different incentives to participate.

Gender Disparities in Engagement

  • Women: Women are significantly more engaged with ERGs, with 64% expressing interest and 28% participating, compared to 51% and 21% for men, respectively. This highlights the crucial role ERGs play in supporting women in the workplace, particularly in male-dominated industries.
  • Men: The lower engagement among men suggests a need for more targeted ERG offerings that address their specific interests and professional development needs. Encouraging male leadership within ERGs could also help normalize participation across genders.

Strategic Recommendations for DEIB Leaders

The insights from The Myers Report offer a roadmap for enhancing ERG effectiveness across demographics:

  1. Enhance Participation Through Targeted Outreach:
    • Companies should focus on increasing ERG participation by actively promoting their benefits and ensuring accessibility for all employees. Tailored communication strategies that address the specific needs of underrepresented groups can play a crucial role in this effort.
  2. Expand ERG Offerings:
    • The high interest in Culture and Faith Groups and Women's Support Groups suggests a demand for these specific ERGs. Companies should consider expanding or introducing these groups to meet employee demand and foster a more inclusive environment.
  3. Support Smaller Companies in Establishing ERGs:
    • Industry associations or larger companies could provide support to smaller organizations lacking the resources to establish ERGs. Shared resources or partnerships could enable these smaller companies to offer similar support structures.
  4. Foster Cross-Functional and Age-Inclusive ERGs:
    • Encouraging the development of ERGs that cross traditional business functions can help build stronger, more integrated networks within companies. Additionally, recognizing the different needs of younger versus older employees can lead to more age-inclusive programming that addresses generational differences in workplace expectations.
  5. Gender-Inclusive Outreach:
    • Given the higher engagement among women, it is essential to maintain and expand support for women's ERGs while finding ways to better engage male employees. This could include rebranding certain ERGs to emphasize their relevance to men or creating new groups that focus on issues pertinent to them.

The Myers Report's findings underscore the vital role that ERGs play in fostering diversity, equity, inclusion, and belonging within the workplace. While the availability of ERGs is relatively high, participation rates reveal a significant opportunity for growth. By addressing the demographic-specific trends in ERG engagement -- such as the higher participation rates among underrepresented groups, the strong interest among younger employees, and the gender disparities in participation -- DEIB leaders can enhance the impact of these groups.

Through strategic outreach, expanded offerings, and support for smaller companies, the advertising industry can strengthen its commitment to diversity and inclusion. ERGs are not just support mechanisms; they are strategic assets that drive engagement, innovation, and employee satisfaction.

Disclaimer

The results presented in this report are based on a survey conducted by The Myers Report in June 2024, involving 3,462 advertising professionals. While the respondent base is representative of the media advertising community, it is important to note that the results are influenced by the characteristics of those who volunteered to respond to the survey request. Participation was incentivized with offerings such as contributions to continuing education or college loan relief, an Oculus Quest, and $50 gift certificates. The survey responses are subject to self-selection bias, meaning those who chose to participate may differ in significant ways from those who did not. As a result, the findings may not fully represent the views and experiences of the entire industry. The incentives offered for participation may have influenced the respondent pool, attracting individuals who were motivated by these rewards. While efforts were made to ensure a diverse and representative sample, caution should be exercised when generalizing these results to the broader population of media advertising professionals. The data collected is based on self-reported information, which can be subject to inaccuracies or biases inherent in self-reporting. The Myers Report aims to provide valuable insights into the media advertising community through regular reports. However, readers should consider these limitations when interpreting the findings and making decisions based on this report.