The FQ @CES 2022: Addressing the Great Resignation

According to the panelists increased communication is key As such Carnegie wanted to know what has amp160most excited or impressed the panelists about their recent conversations with their teams and what had they learnedKimberly Minor CEO Bumbershoot the Seattlebased international music and arts festival offered that she was hearing from many different perspectives and was struck by the quotgenerational differencesquot Those who tended most to exit their jobs were among her younger staffers These were newer hires mostly those who joined during the pandemicAndrea Cook CEO of multinational ad agency Performance Art said that she was struck by so many things changing so quickly and this made her all the more eager to hear from othersSuggesting the importance of motivations behind the exit trend Sherida McMullan Lyft39s Head of Inclusion and Diversity emphasized the importance of deciphering employee quotintentionalityquot going deeper into goals and needs quotWe all have survey fatigue so people do open up and sharequot she saidShifting the work force emphasis to leaders Emily Ketchen Lenovo Chief Marketing Officer ampamp VP IDG Worldwide noted that executives can adjust to the new environment by modeling openness vulnerability and change To create an quotenvironment to retainquot requires executives to listen more carefully to company teams to quothow people are talkingquotAddressing the question of why there continue to be so many exits Intersection Chief Marketing Officer Esther Raphael suggested that employees39 needs for change resonates whether it is a worker39s desire for quotanother country or another deskquotOn the subject of better supporting employees in the workplace Ketchen put the onus again on managers and whether they have the right tools to navigate in the current workplace climateLyft39s McMullan pointed to quotthe need to empower managersquot to best support others so they have the adaptability and flexibility to function at home This led to questioning whether there is enough of a focus on intentions might family commitments be weighing more heavily on employees nowadaysCook introduced the importance of kindness as employees often feel their needs aren39t being met She suggested oneonone conversations as key to alleviating such issuesAlso on the need for optimum communication Minor brought up the need for more sharing People in companies she believes need to open up more and managers may not be doing enough to facilitate this especially with the pandemic going onPanelists agreed that a better understanding of conversations is critical on all sides including what should be discussed and how often And such talks and openness are needed during the employment period not as part of any exit discussionsAdding to the importance of good communication and management39s increased responsibility in this new era Minor observed that when employees go to Human Resources HR they are often going to someone in the middle So it is up to the manager to ensure that there are more regular manageremployee meetings These communications should include affirmations and again not at exit points but during employment In other words the quotflowersquot and quotthank youquot affirmations of the exit ritual must be conveyed during employmentCook emphasized that the talks should go beyond quotHow are youquot wallpaper questions and be substantive and frequent She reminded us all that employees like all of us can have their bad days their quotdark towerquot days but the goal is to help them those tough timesRaphael added that quality relationships that executives and managers build with key people on their teams are also critical to effective communications Here trust is an important factorAnother strategy toward workplace stability is quotarming people with the best technologyquot thus providing them with a better environment and easing their problems said Lenovo39s KetchenMentoring is also quothighly empoweringquot she emphasized as quotwe39re all in this togetherquotRegarding such support McMullan emphasized the value of sponsorshipsSeveral panelists ended the discussion with reminders of how critical it is during the Great Resignation to just be quotgood humansquot Whether or when so much executive wisdom will lead to the longed for and much needed Great Retention will be something The Female Quotient might tackle at CES 2023This report was written by Doris ToumarkineClick the social buttons to share this content with your friends and colleaguesThe opinions and points of view expressed in this content are exclusively the views of the author andor subjects and do not necessarily represent the views of MediaVillagecomMyersBizNet Inc management or associated writers

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