As we all reflect on the year behind us and ready our hopes for the year to come, one simply cannot write about 2020 without talking about COVID-19. It was the manipulating force of the year, reshaping the contour and details of our daily lives, and in turn, radically changing our shopping behaviors and causing unprecedented disruption to supply chain and distribution. How we work, how we socialize, how we shop, how we eat, how we consume media ... all of it was changed by the global pandemic and by our nation and local community's response to it.
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